Dr. Neerpal Rathi obtained his Ph. D. from Indian Institute of Technology; Roorkee and his masters in Psychology. He is a faculty member in OB and HRM area at Amrita School of Business. Earlier he worked as an Academic Associate in Organizational Behavior area at Indian Institute of Management Ahmedabad. At IIM Ahmedabad, he has attended and assisted in conducting various Management Development Programs (MDPs) and conducted workshop on leadership skills for the participants of PGPX program. He worked as a Lecturer with Banasthali University, Rajasthan. He has passed National Eligibility Test (NET) in Psychology conducted by University Grants Commission (UGC). Dr. Rathi is a keen researcher and has published several papers in various national and international journals and contributed a chapter in one book published by Macmillan Publishers, New Delhi. He has also presented papers in various national and international conferences/seminars such as at IIT Kanpur, DIPR Delhi, IIM Kozhikode etc.

Publications

Year of Publication Publication Type Title
2013 Journal Article N. Rathi and Barath, M., “Work-family conflict and job and family satisfaction: Moderating effect of social support among police personnel”, Equality, Diversity and Inclusion: An International Journal, vol. 32, pp. 438–454, 2013.
2013 Journal Article N. Rathi, Bhatnagar, Db, and Mishra, S. Kc, “Effect of Emotional Labor on Emotional Exhaustion and Work Attitudes among Hospitality Employees in India”, Journal of Human Resources in Hospitality and Tourism, vol. 12, pp. 273-290, 2013.[Abstract]

The present research explores the relationship of emotional labor strategies (i.e., surface and deep acting) with emotional exhaustion, organizational commitment, and turnover intentions among employees in the hospitality industry in India. Data were collected from 204 frontline hotel employees representing different departments. The results of the study demonstrate that surface acting is positively related with emotional exhaustion and turnover intentions and negatively related to affective organizational commitment. Moreover, deep acting was observed to have a negative influence on emotional exhaustion. The findings of the study indicate that frequent use of surface acting may have detrimental consequences for employees as well as for the organization. Managerial implications of the study are discussed. © 2013 Copyright Taylor and Francis Group, LLC. More »»
2012 Journal Article N. Rathi, Bhatnagar, D., and Mishra, S. Kumar, “Effect of Emotional Labor on Emotional Exhaustion and Work Attitudes: Moderating Effects of Emotional Intelligence and Supervisor Support among Hospitality Employees in India”, 2012.
2011 Journal Article N. Rathi, Rastogi, R., and Rangnekar, D., “Quality of work life, organisational commitment, and psychological well-being. A study of the Indian employees”, International Journal of Contemporary Business Studies, vol. 2, pp. 2156–7506, 2011.
2011 Miscellaneous N. Rathi, “Psychological Well-Being and Organizational Commitment: Exploration of the Relationship”. 2011.
2009 Journal Article N. Rathi and Rastogi, R., “Assessing the relationship between emotional intelligence, occupational self-efficacy and organizational commitment”, Journal of the Indian Academy of Applied psychology, vol. 35, pp. 93–102, 2009.
2009 Journal Article N. Rathi, “Relationship of Quality of Work Life with Employees' Psychological Well-Being.”, International Journal of Business Insights & Transformation, vol. 3, 2009.
2008 Journal Article N. Rathi and Rastogi, R., “Effect of Emotional Intelligence on Occupational Self-Efficacy”, The ICFAI Journal of Organizational Behavior, vol. 7, pp. 46–56, 2008.

ASB Working Papers:

  • Rathi, N. (In Press). Please Smile While You Serve: Do Employees Pay a Hidden Cost for “Serving with a Smile?” Amrita School of Business Working Paper.
  • Rathi, N. (In Press). A Conceptual Model of the Effect of Emotional Intelligence on Job and Organizational Outcomes in Service Organizations. Amrita School of Business Working Paper.
  • Rathi, N., Bhatnagar, D., & Mishra, S.K. (In Press). Effect of Emotional Labor on Emotional Exhaustion and Work Attitudes: Moderating Effect of Emotional Intelligence and Supervisor Support among Hospitality Employees in India. Under Review, Amrita School of Business Working Paper.
  • Rathi, N., & Barath, M. (In Press). Work-Family Conflict and Job and Family Satisfaction: Moderating Effect of Social Support among Police Personnel. Under Review, Amrita School of Business Working Paper.
  • Rathi, N. (2011). Psychological Well-Being and Organizational Commitment: Exploration of the Relationship. Amrita School of Business, Working Paper No. 106/2011.

Papers presented in conference/seminar:

  • 1/6/2012-2/6/2012: Participated and presented a paper titled “A Conceptual Model of the Effect of Emotional Intelligence on Job and Organizational Outcomes” in National Conference on Emerging Challenges for Sustainable Business organized by the Department of Management Studies, IIT Roorkee.
  • 27/4/2012- 28/4/2012: Participated and presented a paper titled “Investigation of the Relationship between Emotional Labor and Employee Well-Being” in National Conference on Changing Perspectives and Paradigms in Business and Behavioral Sciences (CPPBBS- 2012) organized by School of Behavioral Sciences and Business Studies and L M Thapar School of Management, Thapar University, Patiala.
  • 22/3/2012- 23/3/2012: Participated and presented a paper titled “Influence of Work-Family Conflict on Job and Family Satisfaction among Police Personnel” in National Conference on “Modern Business Practices in Global Scenario” organized by the Department of Business Administration, Annamalai University, Chidambaram, Tamil Nadu.
  • 18/12/2011-20/12/2011: Participated and presented a paper titled “Developing Leadership Skills among EMBA Students: Innovations in Design” in 2nd Indian Academy of Management (IAM) Conference 2011 held at Indian Institute of Management Bangalore.
  • 10/12/2011-13/12/2011: Participated and presented a paper titled “Effect of Emotional Labor on Emotional Exhaustion and Work Attitudes: Moderating Effects of Emotional Intelligence and Supervisor Support among Hospitality Employees in India” in the First World Research Summit for Tourism and Hospitality at hotel ICON Hong Kong. This conference was jointly organized by Hong Kong Polytechnic University and Elsevier Publication.
  • 14/10/2011-15/10/2011: Participated and presented a paper entitled ‘Influence of Employee Well-Being on Organizational Commitment’ in International Conference on Organizations in New Millennium: Opportunities and Challenges (ICON 2011) held at Ajay Kumar Garg Institute of Management Ghaziabad.
  • 28/1/2011- 29/1/2011: Participated and presented a paper entitled ‘Quality of Work Life (QWL), Organizational Commitment, and Employee Well-Being: Exploration of the Relationship’ in International Symposium on HR and Leadership Challenges for Businesses in India held at IIM Kozhikode.

Articles reviewed for Journals:

  • The Service Industries Journal
  • Vikalpa: The Journal of Decision Makers published by IIM Ahmedabad.
  • International Journal of Organizational Analysis published by Emerald Publishing.
  • NMIMS Management Review.
Faculty Details
Qualification: 
Ph.D, MA

Designation:

School:

Campus:

Email: 
r_neerpal@cb.amrita.edu

Other Faculty

International Adjunct Faculty
Associate Professor
Visiting Faculty
Research Scholar