Overview

A pivotal and integral part of Amrita Vishwa Vidyapeetham, ICTS has been catering to the IT requirements of the entire student, research, faculty and staff community at Amritapuri for more than a decade now. We present State-of-the-art computing infrastructure, latest IT and Networking resources, up-to-date communication facilities, reliable customer services and dedicated user support. ICTS as a solutions-provider aims at providing unhindered access to IT resources, to students and researchers alike, for pursuing their academic and research goals.

Our Resources

  • 4000 computers
  • 3000 Wi-Fi enabled devices throughout the campus
  • 3000 plus networked desktops & workstations with 100 servers.
  • Data center spread over 1200 square feet
  • A whopping 15 kms of optic fiber network coverage
  • Our excellent and dedicated team of skilled engineers and technicians who form the very backbone of our department.
     

Goals

ICTS aims to explore new possibilities so that you, our customer enjoy great value-added benefits. ICTS strives to reach out to you, as a member of the Amrita University, and ensure that you always have the technology and capacity you need to get your work done, regardless of your location or the device platform you’re using.

Our goal is to provide solutions that enable flexibility, with IT support that’s readily available. We want you to have access to your data and everyday resources from anywhere, backed by the technology and support you need.

Our History

Formed in 2003, ICTS initially brought together several related areas of IT infrastructure and telecommunication as a result of the University’s vision for seamlessly initiating new ventures to integrate Information Technology into teaching, learning and research. Over the years the University has grown substantially in terms of departments and academic programs as well as in infrastructure. ICTS caters to the University’s IT requirements and has a team to effectively manage and support the IT infrastructure. ICTS started its operations with just 13 servers and at present has an infrastructure of more than 30 servers, and supporting amenities like NOC (Network Operation Center), various ISP connections, routers, gateways and firewalls, Wi-Fi networks, E-Learning studios, PABX system and UPS.

Organization

ICTS has grown manifold over the years and has achieved stupendous augmentation of its resources, thereby providing value-added services to its customers. ICTS is recognised throughout Amrita for its professionalism and commitment to service and excellence. We continue to set new benchmarks for ourselves and we are all set to touch newer horizons

Team ICTS now comprises of nearly 100 members, divided across various functions and responsibilities. »»

What we do

  • ICTS manages the University’s central information technology infrastructure and provides hundreds of services and applications for use in academic and business activities. Support is provided in the following layers:

  • Participation and student-centric leadership in institutional IT planning, including strategies for data center expansion, centrally managed storage and backup, network and wifi expansion and disaster recovery.

  • Applications and services for departments and end-users, from email and calendaring, to wireless connectivity and web authentication, to Windows and Linux server hosting — all supported by a front-line help desk, technically strong support technicians, and training.

  • Applications and services that support other campus service providers, including the help desk, change management, and network registration systems.

  • A communications and collaboration infrastructure robust enough to support advanced network, voice, and web-based services.

To learn more about our services, please click here ICTS Services »»