Connecting to the Network

Wi-Fi Network

1. How do I get Wi-Fi on my personal laptop?
The process is as follows:

  1. Login at TISS using your amritavidya credentials.
  2. Register your details at Information Gathering page, if not done already.
  3. Add your device.
  4. Submit your wi-fi payment receipt at ICTS office for confirmation.
  5. The request goes to Pending Registration at ICTS.
  6. Within three days, Wi-fi registration will be complete.
  7. User needs to confirm wi-fi activation, else it will be deemed as active.
     

2. How do I get Wi-Fi on my personal mobile device?
Staff is allowed to have Wifi on their mobile device. The approval of respective HOD needs to be taken. The rest of the process is as follows :

  1. Login at TISS using your amritavidya credentials.
  2. Register your details at Information Gathering page, if not done already.
  3. Add your device.
  4. Submit your wi-fi payment receipt at ICTS office for confirmation.
  5. The request goes to Pending Registration at ICTS.
  6. Within three days, Wi-fi registration will be complete.
  7. User needs to confirm Wi-Fi activation, else it will be deemed as active.

Students are not allowed to have Wi-Fi access on their personal mobiles.

3. Which Group Account do I fall in? and What are my rights and privileges w.r.t Wi-Fi?
Under the broad category, staff or students.

4. What are my rights and privileges with respect to WiFi?

5. Do I have 24-hour access to WiFi services?

6. What is the bandwidth available to me?

7. My network is slow during certain times? Why is that?

8. I am not getting Skype / Chat on my system?

9. Where can I find information about connecting to the campus network?

10. Connecting to Amrita WiFi with Windows 7?

11. How do I connect using Windows XP?

12. Everything looks fine in my network control panel, but I can't get an IP address. Why?

13. Why do I have to enter a two-step authentication code so often?

14. How do I turn off my wireless connection?

15. Can I invite someone to create a Guest Account? What are the conditions?

VPN - Virtual Private Network

1. What is a VPN and why would I want to use Amrita's VPN?

2. How do I register to VPN on my personal laptop, when away from the campus?

3. I have a Windows system. Where do I get the VPN client and how do I install the software?

4. I have a Mac running OS X; where do I get the VPN client download and how do I install the software?

5. Why would I use SSL VPN?

6. Which operating systems, browsers, and Java environments does the SSL VPN client support?

7. How do I disconnect my VPN?

8. How do I login to use my VPN?

9. I am having problems accessing a network resource. How do I troubleshoot this access?

10. I don't have VPN on my computer.  Help?

11. How secure is Amrita's VPN?

12. I have Amrita DSL. Do I need the public VPN?

13. How do I configure my local firewall to work with VPN?

14. How do I connect to VPN on my laptop?

15. How do I view restricted library information from off campus?

16.How do I disconnect my VPN?

17. How secure is Amrita's VPN?

Firewall & Security Services

1. I need access to a fire-walled site. However I need access to it inorder to finish my assignment/project. How do I gain access?

2. Is my system protected against hacking? What are the measures taken?

3. Is my work-station updated with an anti-virus system? What are the measures?