1. Whom shall I contact if I face any problem or issue related to misbehavior in the Lab Premises?
    Students can now report any issues related to misbehavior or harassment in Lab to the Lab Administrator.
    If you have any Medical Condition that limits your movement to First Floor Lab, please contact the Lab Administrator at the ground floor, to check for alternatives.
    To escalate, please visit our Escalation Matrix. 
     
  2. What other Computer Lab Services can I avail as a Student?
    If any special software is required for Lab, or academic purpose, please inform the same to the Lab Administrator.
    If any Additional Hardware is required, like headphones or DVD drive for your Lab requirement, please contact the Lab In-charge or the Administrator. Your request will be reviewed according to the requirement for that hardware.
    Students can take permission from the Lab In-charge and use USB Pen Drive to copy files from the staff system.
    Students can also avail copies of software (GNU/freeware/open-source) by contacting the Lab In-charge or Administrator. Software copies are provided depending on the requirement and software availability.
    Reprography facility is also provided and students can avail the services by paying a minimal charge.
    Students are provided with printing facility near the First Floor Lab. You can contact the Lab In-Charge for assistance.
     
  3. Can I avail of Extra Lab Sessions if required, and how do I book one?
    Yes, you can avail of Extra lab Sessions. Apart from the regular lab hours, students can use the Lab during extra-time or on non instructional days.
    Extra Lab Timings
    Week Days 04:30 PM to 05:30 PM
    Saturdays 09:00 AM to 05:00 PM
    To avail extra-lab, students must reserve the Lab computer one day in advance by means of a Lab Reservation Request Form. Those who want to do extra lab session need to take permission from Lab In-charge and enroll your details into the Lab Register.
    Please check with the respective Lab In-charge for Hardware and Software list to check if they meet your requirement. Any additional/special software required need to be mentioned on the Requisition form.
    Students are requested to be present in the Lab 10 minutes prior to your Lab Slot. Students need to produce their ID card and the Request form, counter signed by the Staff In-charge to the Lab Administrator or In-charge.
     
  4. Can I Re-Schedule my Lab session?
    Yes. You can re-schedule the Lab session, provided the same is communicated to the Lab In-charge 2 hours prior to the reserved time slot.
     
  5. Can I access the University Resources on my Personal Laptop?
    Yes. You can register your laptop with ICTS and get access to University’s Wi-Fi network, by paying the Laptop Registration fee viaAccounts Department.  The fee needs to be renewed every 6 months.
    Wireless connectivity is available in hostels as well.
    Refer to the Laptop Usage Policy