How do I get service for my personal mobile/ laptop or other devices
ICTS primarily offers its services for the maintenance, upkeep and repair of the institution resources. The Technical Service Team is committed to taking care of the personal computers and other assets which are owned by Amrita Vishwa Vidyapeetham.
However we do service or repair the devices personally owned by our staff/users, governed by the following rules:
- You may have to wait for our technician to get free in order to service your device. Hence there may be a delay as priority is given to servicing of institution owned assets over personal assets.
- In case of a network issue with your personal device we would require to have your device physically at the ICTS office, as direct network connection will make it easier and faster for us to solve your problem.
For general useful tips on how to keep your laptop in good working condition, please click on How do I take care of my personal laptop