Attracting and retaining talent is a major problem faced by SMEs in the logistics business. There is a need to incorporate a high degree of professionalism in the functioning and approach of SMEs in this business. The current study aims to analyse the factors that influences employee intention to leave an organisation and their level of commitment towards the organisation. The study is focused on surface transport operators (parcel service operators) in Tamil Nadu. The sample population of the study consists of 650 respondents in middle and low carders. The study concluded that concluded that mostly job to other job in want of good salary package, but, they are passion to take up more challenging job, want for career advancement, expe ctation for work - life balances and liking for stress free work environment forces them to search for new or alternative job. The parcel service providers in particular and logistics service providers in large must take these issues very serious and should provide a real - time work experiments to their employee and opportunities to express individual ability, so that they can feel pride and motivated to work in an organisation for long tenure.
S. N, “HR Challenges faced by road transportation service providers in Tamil Nadu”, in International Conference on Contemporary Challenges in Management An interdisciplinary Conference, M.G. Institute of Management & technology, 2014.