Unit 1

Introduction – Managers and Management. The historical roots of contemporary management practices – the pre-modern era, classical contributions, human resources approach, the quantitative approach. The Management Environment – A global market place, emphasis on technology, society and managers, entrepreneurship.

Foundations of Planning – Planning in uncertain environments, types of plans, management by objectives. The importance of organizational strategy, strategic framework, quality as a Strategic weapon. Foundations of Decision Making – The decision-making process, making decisions – the rational model, modifications of the rational model. Decision making – a contingency approach, decision-making styles, making decisions in groups.

Unit 2

Basic Organization Designs – The elements of structure, contingency variables affecting structure, organization design applications, learning organization, organization culture.

Managers and the Human resource management process – Employment planning, recruitment and selection, orientation, training, and development, performance management, compensation and benefits, managing change, stress and innovation, change process, organizational change and member resistance, making changes in the organization. Stress – the aftermath of organizational change, stimulating innovation.

Unit 3