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Innovation in services: A lancastrian approach to the field of e-learning

Publication Type : Journal Article

Publisher : Education and Information Technologies

Source : Education and Information Technologies, Springer New York LLC (2015)

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Campus : Amritapuri

School : Department of Management, School of Business

Department : Department of Management

Year : 2015

Abstract : Innovation in services is one of the prime drivers of several economies. There are various schools of thought that have emerged over the past few decades in this area. The present paper focuses on the evolution of the ‘synthesis’ school of thought. It contributes to literature by extending the framework proposed by Lancaster (The Journal of Political Economy, 74(2), 132–157, 1966) and other researchers by incorporating aspects of Web 2.0 technology with a specific reference to e-learning. The proposed framework is validated using case study from the field of e-learning. © 2015 Springer Science+Business Media New York

Cite this Research Publication : Dr. Avinash Shivdas and Soumya Sivakumar, “Innovation in Services: A lancastrian Approach to the Field of E-learning”, Education and Information Technologies, 2015.

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