Job

• Asst. Manager will be maximizing admission conversion rates by providing expert guidance and support to Amrita Online Admissions Counselors, resolving complex applicant queries, and strategically overseeing the conversion pipeline to ensure successful admissions closure.

Key Responsibilities:

• Admissions Closing & Conversion: Directly responsible for driving and achieving overall admissions targets and conversion rates for Amrita Online programs. Act as a key resource and escalation point for Admissions Counselors, guiding them through complex applicant scenarios and strategies to overcome enrollment barriers.


• Engage directly with prospective students who require advanced consultation or are in the final stages of their admission decision.


• Implement and refine conversion strategies to optimize the transition of qualified applicants to enrolled students.


• Process Optimization: Analyze admissions data and counselor feedback to identify bottlenecks and inefficiencies in the admissions funnel.


• Propose and implement improvements to admission processes, communication flows, and CRM utilization to enhance effectiveness and applicant experience.


• Collaborate with marketing and program teams to ensure alignment of messaging and promotional efforts with conversion goals.


• Query Resolution & Compliance: Handle escalated applicant inquiries and grievances with professionalism and problem-solving acumen, ensuring satisfactory resolutions.


• Ensure strict adherence to all admissions policies, compliance regulations, and ethical guidelines.


• Reporting & Strategy Input: Contribute insights based on applicant interactions and conversion trends to inform overall admissions strategy and forecasting.


• Prepare reports on conversion rates, challenges, and successful closing tactics.


• Qualifications: Education: Bachelor's /Master's degree in Business Administration, Marketing, Education Management, or a related field.