Managers and Management – Meaning – Role of managers – Processes of management – Historical roots of contemporary management practices.
Organizational behavior – Nature and levels of organizational behavior – Individuals in organization – individual differences – Personality and ability – The Big 5 Model of personality – organizationally relevant personality traits. The nature of perception – characteristics of the perceiver, target and situation – perceptual problems.
Foundations of planning – Types of plans–Approaches to planning – Planning in dynamic environment. Organizational designs and structures – traditional and contemporary organizational designs. Organizational culture and ethical behavior – factors shaping organizational culture–creating an ethical culture.
Motivation–early and contemporary theories of motivation. Leadership – early and contemporary approaches to leadership. Groups and group development – turning groups into effective teams. Managing change – process, types and challenges.
Power, Politics, Conflict and Negotiations–Sources of individual, functional and divisional Power. Organizational politics. Conflict – causes and consequences – Pondy’s model of organizational conflict–conflict resolution strategies. Communicating effectively in organizations – communication process–barriers to communication–overcoming barriers to communication–persuasive communication–communication in crisis situations.