In India, e-Governance accessibility for Divyangjan is a challenge. Amrita Vishwa Vidyapeetham and CDAC are developing an accessibility interface integrating Indian Sign Language (ISL) into e-Governance services to make e-Governance accessible for deaf individuals.
The updated interface will be implemented across 25 UMANG services, increasing accessibility. The UMANG platform is a mobile e-Governance app developed jointly by the Ministry of Electronics and Information Technology (MeitY) and the National e-governance Division (NeGD) to promote Mobile Governance in India.
As part of the project, the team at Amrita Vishwa Vidyapeetham will focus on:
- Using artificial intelligence and machine learning for sign language recognition of questions and vocabulary in FAQs across 25 UMANG services and,
- Building a Chat System for the hearing impaired, so they are able to get responses to their queries using Indian Sign Language.
- Interaction between the user and chatbot would be via webcam—for asking queries by the user, and corresponding answer videos played on the chatbot, as response back to the user.