Job

Key Responsibilities

• Make outbound calls to potential customers to introduce, explain, and promote products or services.


• Answer inbound calls, resolve queries, and provide information to existing or prospective clients.


• Collect and update customer information and feedback in CRM systems.


• Maintain daily records of calls, sales, and client interactions.


• Follow up with leads and help close sales deals.


• Handle complaints, address issues, and provide solutions as needed.


• Collaborate with the sales and marketing teams to align strategies.


• Work towards meeting daily/weekly/monthly targets for sales, lead generation, or customer interactions.