| Course Name | Consumer Protection Act |
| Course Code | 24OEL634 |
| Program | Master of Science in Chemistry ( M. Sc. Chemistry ) |
| Credits | 2 |
| Campus | Amritapuri , Coimbatore , Mysuru |
Consumerism in India (Historical Background), Consumers: the concept, definition and scope. Object of Consumer Protection Act, 1986.
Unfair Trade Practice, Restriction Trade Practice, Defect in goods, Deficiency in service: Medical, Lawyering, Electricity, Housing, Postal services etc.
Consumer rights and its protection; consumer protection councils, powers and functions.
Judicial Enforcement of Consumer Rights: Consumer Forum under C.P.Act – Jurisdiction, Powers and functions, Exceptions of order, Judicial Review, PIL, Class action, Remedies, Appeal, Administrative Remedies, C.P.Courts.
Appeals and orders: enforcement of orders of the consumer forum, Appeals against orders, Administrative control; Dismissal of frivolous and vexatious complaints, Penalties.
Objective: To know about consumer rights and to understand the grievances redressal forums established under the Consumer Protection Act,1986
REFERENCE TEXTS: 1. Saraf D.N., Law of Consumer Protection in India, 1995 2. R.K.Bangia, Consumer Protection Act 3. P.K.Majumdar, The Law of Consumer Protection in India, 1998 Orient Publishing Co. Delhi
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