QUALIFICATION: Ph.D., MBA, M.Phil., BE, MFT
Engineering Graduate from PSG College of Technology (1989), obtained masters degree in Business Administration from Bharathiar University (1991) specializing in operations and finance and another masters degree in Foreign trade from Pondicherry Central University (2000). Completed M.Phil from Bharathiar University in Operations Management (2005). Currently doing coursework for Ph.D from Amrita School of Business.
Been teaching, undertaking consultancy assignments and training for the last 20 years, after a short stint in industry. Held administrative positions in educational institutes. Previously she worked with CK Institute of Management, Coimbatore as Assistant Dean - Academics.
AWARDS, HONORS & SCHOLARSHIPS
|Year of Publication||Publication Type||Title|
Dr. Hemamala K., S. Banerji, and Dr. Mridula Sahay, “A systems approach to mapping logistics systems performance of small and medium manufacturing enterprises”, International Journal of Logistics Systems and Management, vol. 27, pp. 164-186, 2017.[Abstract]
Logistics systems are complex networks of facilities that are designed to deliver products/services to customers with the objective of providing superior customer service in a most efficient manner. Measuring the performance of these systems is challenging owing to their structural complexity. Logistics facilities in the system are nonlinearly interconnected with material, information and money flows causing response delays in the system. Measuring the performance of logistics systems therefore, requires a comprehensive understanding of the structure and behaviour of these systems. This paper proposes a systems approach to understand the structure of logistics system of small and medium manufacturing firms. A causal loop (influence) diagram is proposed for mapping the system that identifies various key components of a logistics system - resources, performance drivers and outcomes and explains their interrelationships using feedback loops. The diagram explains the structure of the system that causes the observed system behaviour by describing how the deployment of logistics resources influences the outcomes through performance drivers. Copyright © 2017 Inderscience Enterprises Ltd.More »»