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Sign Language Accessibility for e-Governance Services

Project Incharge : Prof. Dr. Prema Nedungadi

Project Incharge : Dr. Geetha M.

Center : AmritaCREATE

School :  School of Computing

Funded by : MeitY, Government of India

Fund Amount : ₹255.64 lakhs

Duration : 2.5 years

Sign Language Accessibility for e-Governance Services

In India, e-Governance accessibility for Divyangjan is a challenge. Amrita Vishwa Vidyapeetham and CDAC are developing an accessibility interface integrating Indian Sign Language (ISL) into e-Governance services to make e-Governance accessible for deaf individuals.

The updated interface will be implemented across 25 UMANG services, increasing accessibility. The UMANG platform is a mobile e-Governance app developed jointly by the Ministry of Electronics and Information Technology (MeitY) and the National e-governance Division (NeGD) to promote Mobile Governance in India.

 

As part of the project, the team at Amrita Vishwa Vidyapeetham will focus on:

  • Using artificial intelligence and machine learning for sign language recognition of questions and vocabulary in FAQs across 25 UMANG services and,
  • Building a Chat System for the hearing impaired, so they are able to get responses to their queries using Indian Sign Language.
  • Interaction between the user and chatbot would be via webcam—for asking queries by the user, and corresponding answer videos played on the chatbot, as response back to the user.

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