Lead – Business Application, Roche Diagnostics
Talk Title: Beyond the Bottom Line: How Sustainability Drives Roche’s Long-Term Value and Resilience.
Dr. Bejoy Baby is a senior healthcare professional with nearly two decades of experience in diagnostics, digital transformation, and customer solutions, currently serving as Lead – Business Applications at Roche India. He manages country-level application and scientific support for core lab, molecular diagnostics, and blood safety solutions, while driving large-scale implementations in collaboration with sales, automation, and IT teams. His expertise spans workflow simulations, workload analysis, lab benchmarking, and digital project rollouts (Dialog, RDA, Service Analytics, RDK) across APAC. Previously, as National Manager – Applications, he led regulatory assay evaluations, KPI alignment, QCS revenue generation, and mentoring of application teams. Over the years, he has held progressive leadership roles in technical support, scientific services, and business development, consistently delivering service excellence, customer satisfaction, and revenue growth.