Course

Introduction to Usability: History, Classic Examples, Core Principles Representing Users: Goal and task analysis, Personas, User scenarios, Agile user stories and epics. Methods of Data Gathering and Analysis: Lean UX, Ethnographic observation, Interviews, Surveys, User studies, Usability labs, Eye tracking, Biometric measurement, Qualitative and quantitative data methods. Creating Personas: Collecting data sources, Initial drafting, Assessing with stakeholders, Final crafting and prioritization. Working with Personas: Scenario definition with personas, Functionality prioritization with personas, Quality Assurance with personas. User-centered design processes: User participation, Iteration, Identifying expand/collapse phases. Collaboration with Engineering: Managing the tech-centered and human-centered design processes together.

Course Outcomes:

CO1: Understand Usability: History, Classic Examples, Core Principles.

CO2: Understand Methods of Data Gathering and Analysis.

CO3: Analyze Collecting data sources, Initial drafting, Assessing with stakeholders, Final crafting and prioritization.

CO4: Apply Working with Personas.

CO5: Apply User participation, Iteration, Identifying expand/collapse phases.

CO6: Analyze Collaboration with Engineering: Managing the tech-centered and human-centered design processes together.

Textbooks / References:

1.      Norman, D. The Design of Everyday Things. Basic Books: 2013.

2.      Gothelf, J. Lean UX: Applying Lean Principles to Improve User Experience. O’Reilly Media: 2013.