Unit 1

Introduction – Applied Knowledge Management – Web Warehousing and Knowledge Management – Value Chains and Killer Applications.

Unit 2

Web Warehousing in Action – Traditional Warehousing – Web Based Graphical Geographic Information System.

Unit 3

An Introduction to Text Information Management System – Architecture of Text Information Management System – Text Mining Systems.

Unit 4

Knowledge Management Principles – Knowledge Management at work in Organization.

Unit 5

Technology Foundations – The Internet and Internet Services – Web Components and Communications.

1. Web Warehousing and Knowledge Management: Mattison 1999, Tata McGraw-Hill Measuring and Managing Knowledge: Tom Housel and Arthur Bell 2001, International Edition, Tata McGraw-Hill

1. Knowledge Management: Ganesh Natarajan, President & CEO Aptech