Faculty Bio

Dr. Rajiv Kumar currently serves as Assistant Professor (Sr. Gr.) at the School of Business, Coimbatore Campus.

Industry, Research and Academic Experience: 5 years

Dr. Rajiv Kumar has worked in the industry for about four years. He has worked with Samsung India Software Operation Pvt Ltd Bangalore as a Lead Engineer for 14 Months followed by as a Technical Lead for 2 Months. He has also worked with Texas Instrument (India) Pvt. Ltd Bangalore as a Software System Engineer for two years and nine months. As a researcher, he was associated with Indian Institute of Management, Ranchi as a research associate for 11 months. As an academician, he is also associated with Xavier Institute of Social Service, Ranchi as a visiting faculty where he teaches courses related to business modeling and analytics.

His research areas of interest are e-services, dark side of digital transformation, diffusion of innovation/technology adoption, and IS in organizations. To date, his works have been got published in refereed international journals like Computers in Human Behaviors, Digital Policy Regulations and Governance, and Journal of Global Operations and Strategic Sourcing. His works have been also got published in conference proceedings and also presented at various national and international conferences like POMS, COSMAR, ICEGOV, NCEG, and ECEG. He is a member of the editorial review board of Journal of Global Information Technology Management. He teaches Management Information Systems, Business Research Methods, Spreadsheet Modeling Using Spreadsheets, Business Analytics, and Qualitative Methodology (at Ph.D.) level.

Education

Research Interest

• E-services (E-commerce, E-government, Online Banking, E-judiciary)
• Dark Side of Digital Transformation/Technology
• Technology Adoption/Diffusion of Innovation
• IS in Organization

Teaching Interest

• MIS
• E-Services (e-commerce, e-government)
• Business Intelligence and Data Mining
•  Business Analytics
•  Research Methodology
•  Business Modeling Using Spreadsheet
•  Digital Transformation
•  Business Application of AI
•  IS Theories (at Ph.D. level)

Teaching Experience

• Vising Faculty at XISS Ranchi
  (Ongoing) Course: Advanced Business Analytics
• Resource Person at UGC-Human Resource Development Centre
  Course: Research Methodology

Professional Experience

• Indian Institute of Management Ranchi (March 23, 2019-Continue)
  Designation: Research Associate
  Responsibility: Qualitative enquiries, develop the survey instrument, data collection, analysis, & report writing
  Analysis tools: SPSS, AMOS, Microsoft Excel, R-software, Python
• Indian Institute of Management Ranchi (March 09, 2018-January 08, 2019)
  Designation: Research Associate
  Responsibility: Qualitative enquiries, develop the survey instrument, data collection, analysis, & report writing
  Analysis tools: SPSS, AMOS, Microsoft Excel, R-software, Python
• Samsung India Software Operation (March 28, 2011-August 01, 2012)
  Designation: Technical Lead preceded by Lead Engineer
  Responsibility: Develop device driver for smartphone Language & Software tools: C, C++, Source Insight, Perforce
• Texas Instruments (July 07, 2008-March 25, 2011)
  Designation: Software System Engineer
  Responsibility: Develop, test and deliver the software development kit for Digital Video Recorder (DVR) and IP Nework Camera (IPNC) Language & Software tools: C, C++, CCS, IBM-Rational ClearQuest, Source Insight, Git

Works in Progress

1. Influence of Service Concept on Customer Satisfaction in E-commerce: An Exploratory Research (Proof Reading Stage).
2. Factors Influencing Indirect Adoption of E-government Services: A Qualitative Study (Proof Reading Stage)

Academic Association

• Member of the editorial review board of Journal of Global Information Technology Management
• Associate member of The Institution of Electronics and Telecommunication Engineers