Publication

Abstract : Purpose This research study aims to introduce a maturity model based on capability maturity model integration (CMMI) that can assess the digital manufacturing maturity level of manufacturing companies. Design/methodology/approach A CMMI model for the manufacturing industry is designed to assess the digitalisation level of manufacturing industries. The model is developed exclusively for the process area “organisational process focus” (OPF), and the digitalisation level is quantified using fuzzy logic by employing a case study approach. Findings The CMMI is successfully employed to assess the digitalisation level of a manufacturing organisation using the fuzzy logic approach. The triangular fuzzy number of the Fuzzy CMMI Measure Index (FCMI) is obtained as (6.08, 7.33, 8.52). The transformation of FCMI into linguistic terms discloses the digitalisation level of the manufacturing organisation as “Capability Maturity Level 4” (CML 4). Originality/value The authors tested the suitability of CMMI in the manufacturing sector. The operational concept introduced in this research sets forth a unique framework to quantify the digitalisation level of manufacturing industries.