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Determinants of Customer Satisfaction: A Study with a Focus on Service Quality

Publication Type : Journal Article

Source : Nehru School of Management Journal (NSMJ)

Campus : Kochi

School : School of Arts Humanities and Commerce

Year : 2017

Abstract :

Cite this Research Publication : Dr. Somasekharan T M, “Determinants of Customer Satisfaction: A Study with a Focus on Service Quality”, Nehru School of Management Journal (NSMJ), ISSN: 2349 – 4883, Vol. 2, No. 2, pp. 21 – 25, March 2017.

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