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Total Quality Management And Its Impact On Services Quality & Customer Relationship

Publication Type : Book Chapter

Publisher : Kolkata Press Books

Source : Recent Trends from Past Trends - Commerce, Management and Economics

Campus : Kochi

School : School of Arts Humanities and Commerce

Year : 2022

Abstract :

Cite this Research Publication : Dr. Somasekharan T M, “ Total Quality Management And Its Impact On Services Quality & Customer Relationship “ Recent Trends from Past Trends - Commerce, Management and Economics, Published by Kolkata Press Books, Kolkata, 1st Edition July 2022, ISBN: 978-93-94689-12-1, 2022.

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