Course

Unit 1

Information Management System: Fundamental role of IS in business, Types of Information system, Information system Managing hardware and Software.Computer Hardware: Types of Computer Systems, Input, Output, and Storage TechnologiesComputer Software: Application Software, System Software. (12 Hrs)

Unit 2

Data resources Management:Technical Foundations of Database- Fundamental Data Concepts- Database Structures- Management Managing Data Resources- Types of Databases- The Database Management Approach.Telecommunication and Networks Basic components in a telecommunication networks, Types of telecommunication networks Wide area networks, Metropolitan area networks, local area networks, virtual private networks client/server networks, peer to peer networks, digital and analog signals, wired technologies, wireless technologies, cellular and PCS systems, Telecommunication Processors. (12 Hrs)

Unit 3

Enterprise business system: Customer relationship management (CRM), Three phases of CRM, Trends, challenges and Failure of CRM, Enterprise Resource Planning (ERP), basic features, selection and implantation challenges and Failure of ERP, Supply Chain Management (SCM), challenges and Failure of SCM E-Commerce System and Decision support system (12 Hrs)

Unit 4

Essential e- commerce processes, electronic payment process, Business to Consumer- e-commerce, Business to Business e- commerce, Decision support system (DSS) components and trends. Online Analytical Processing, Data mining for decision support. Domain of Artificial Intelligence, Components of expert system, Developing expert systems, Other Intelligence techniques: Neural networks, Fuzzy logic, Genetic algorithm .Virtual Reality and Intelligent agents. (12 Hrs)

Unit 5

Security and ethical challenges Computer crime, Hacking and cracking- Examples , Cyber theft, Cyber terrorism, Software privacy, Computer viruses and worms Adware and Spyware, Privacy on the internet, Privacy laws and cyber law. Cryptography keys, encryption, fire walls ,Denial of service attacks, virus defences, other security measures (12 Hrs)

Text Books / References

Text Books

1. James O’Brien and George Marakas (2019) – “Management Information Systems” – 11th Edition – MH Education
2. Kenneth C. Laudon, Jane P. Laudon, Jane P. Laudon (2020) – “Management Information Systems: Managing the Digital Firm” – 16th Edition – Pearson

References

1. Efraim Turban, Carol Pollard, Gregory Wood (2018) – “Information Technology for Management: On-Demand Strategies for Performance, Growth and Sustainability” – 11th Edition – Wiley
2. Waman S Jawadekar (2017) – “Management Information Systems : A Global Digital Enterprise Perspective” – 5th Edition – Tata Mcgraw Hill Publishing Co Ltd
3. EwaZiemba (2017) – “Information Technology for Management: New Ideas and Real Solutions” – 1st Edition – Springer
4. A. R. Prathap Reddy (2017) – “Information Technology for Managers” – 1st Edition – Notion Express 

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