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COVIDTAS COVID-19 Tracing App Scale—An Evaluation Framework

Publication Type : Journal Article

Thematic Areas : Learning-Technologies

Publisher : Sustainability

Source : Sustainability, Volume 13, Number 5, p.2912 (2021)

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Campus : Amritapuri

School : Centre for Cybersecurity Systems and Networks, Department of Computer Science and Engineering, School of Engineering

Center : Amrita Center For Research in Analytics, Cyber Security, Technologies & Education (AmritaCREATE)

Department : Computer Science, cyber Security

Year : 2021

Abstract : Mobile apps play an important role in COVID-19 tracing and tracking, with different countries taking different approaches. Our study focuses on 17 government owned COVID-19 Contact Tracing Apps (CTAs) and analyze them using a proposed COVIDTAS framework. User satisfaction is not directly related to the COVIDTAS score or the interaction between users and the app developers. To increase adoption of CTAs, government leadership must offer assurance to its citizens that their identify will be concealed and emphasize the benefits of CTAs as it relates to shared public health. While no country has topped the list on all three major factors (COVIDTAS Score, User Reviews, and User Ratings), the CTA from India seems to have above average performance on all three factors.

Cite this Research Publication : Raghu Raman, Dr. Krishnashree Achuthan, Vinuesa, R., and Prof. Prema Nedungadi, “COVIDTAS COVID-19 Tracing App Scale—An Evaluation Framework”, Sustainability, vol. 13, p. 2912, 2021.

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